The Best Townscript Alternative for Race Organizers

Townscript’s own website now says its services are “no longer operational”, so race organizers who used it are looking for a new home for their registrations. The best alternative is one built for races, not one that sells seats. Here is what to look for, and how endurace.pro answers each point.

This guide is for race directors who want to move a marathon, trail run, cycling event, triathlon or any other endurance event. It covers what to look for in a Townscript alternative, how endurace.pro handles each point, and how to move your next race over. We are one of the platforms you might choose, so we have kept to what is publicly stated and to what our product actually does.

Why a race is not a concert

Generic ticketing tools sell a seat. A race director sells a place in a field, and needs more around it. One event often has several distances, such as a 5K, a 10K and a half marathon, each with its own price and capacity. Athletes sign a waiver, and the organizer needs emergency contacts and medical details to hand on race morning. Entries come in groups, clubs and families. Popular distances sell out, and some athletes drop out and free a place for someone on the waitlist. And if the race has to be cancelled, hundreds of people expect their money back.

Seven things to look for in a Townscript alternative

1. What does the athlete actually pay?

Look at the checkout, not the pricing page. Some platforms add fees on top of the ticket price, so what the athlete pays and what you receive can be far apart. Ask for a worked example on a ₹1,000 entry: what the athlete pays, and what reaches your bank account.

2. When do you get paid?

Race directors pay for permits, medals, timing and shirts before race day. Find out whether any money is available to you before the event, or whether everything arrives days or weeks afterwards.

3. What happens if you have to cancel?

Read the refund terms before you sign up. Does the platform refund every athlete automatically, or is it left to you to refund each person by hand? Who pays the fees on those refunds?

4. Is it built for races?

Check that one event can have several distances with their own tickets, that waivers are stored with each registration, that you can ask your own questions per distance, and that you can collect emergency contact and blood group.

5. Can it handle groups and sold-out distances?

Clubs and families enter together, and popular distances sell out. Look for group and family booking, and for a waitlist that offers a place to the next person automatically when one opens up.

6. What helps on race day?

You will want a participant list you can search and export, including safety information for your medical team, plus bib assignment, check-in and a way to email your runners.

7. Who owns your data?

Your athletes are your community. Make sure you can export your participant list, and that you can reach the same runners again when you open next year’s race.

How endurace.pro answers the checklist

endurace.pro is a discovery and registration platform for endurance events only: running, triathlon, cycling, hybrid fitness, trail, OCR, swimming, multisport, virtual, ultra and adventure races. Here is how it handles each point above.

• What the athlete pays: just the ticket price. Nothing is added at checkout.
• What you pay: going live is free and you pay only when you sell. Your first event has no platform fee, though payment gateway charges apply. After that it is a flat 5.99% per entry with no other charges, no limit on participants, and every tool included from your first event. The commission is charged once, when a ticket is paid, and never again, not even on a refund.
• When you get paid: once your payout details are verified, half of your sales can be withdrawn before race day, and the rest is paid three days after the event.
• If you have to cancel: cancelling an event refunds every athlete in full, automatically, including unclaimed group places, and each person gets one email with your reason and their refund. When an athlete cancels, your own tiered cancellation policy applies, and refunds inside it are paid automatically.
• Built for races: several distances per event, in km or miles, each with its own price, capacity and early-bird dates; waivers that keep the signed name, the time and the exact wording with every registration; your own questions per distance; and a registration form that collects date of birth, T-shirt size, blood group and emergency contact. You can also add hidden tickets unlocked by a code or link, for VIPs, clubs or sponsors, and promo codes.
• Groups and waitlists: family and group booking with one payment, where you set the largest group per ticket, and a waitlist that is on by default. When a place opens, the person who has waited longest is offered it and has 24 hours to take it.
• Race day: a searchable registration list with CSV export, including blood group and emergency contact for medical staff; bib assignment and check-in for each person, including everyone in a group booking; and email to the athletes you select.
• Your data and visibility: a CRM of your athletes across events, short tracking links that show which channel brought each registration, and your own organizer page on endurace.pro listing all your upcoming and past races. Approved events also appear in search on endurace.pro by country, city and sport.

Moving your next race to endurace.pro

Create your event in the organizer console: add a cover image, gallery, schedule and FAQs, set your distances and ticket tiers, add your waiver and any custom questions, then choose when registration opens. While you set it up, you can share an unpublished event with a preview link. Our team reviews each event before it goes live on endurace.pro.

Ready to start? See how endurace.pro works for organizers.

What happened to Townscript

The notice on townscript.com thanks users for their support, says Townscript and Townhall are no longer operational, and gives one contact, help@townscript.com, for questions about past registrations, bookings or other services. That is all it says. It does not explain why the service closed, and it does not say whether past data can still be exported.

If you used Townscript: what to do this week

• Ask Townscript for your data. Write to the address on its notice and ask for your participant lists and payout statements for every event you ran. Ask in writing, and ask early.
• Protect athletes who have already registered. If you have an upcoming race with registrations taken on Townscript, ask Townscript what happens to them, and tell your runners clearly, on your own channels, what to expect.
• Write down what your last event needed. Distances, ticket prices and early-bird dates, the waiver text, any custom questions, and what you collected from athletes, such as emergency contact and blood group.
• Choose your next platform before you open registration. Use the checklist below.

What we checked

The Townscript notice was read on townscript.com on 12 November 2026. The checklist is general advice that applies to any platform. The endurace.pro features described are the ones live in the product today. Fee comparisons with other platforms are in separate posts, each using that platform’s own published terms and showing the date we checked them.